Do you know what your bot is saying?

It is talking to your customers right now. A real-time view of every conversation, with one-click takeover when it matters most.

Start your 14-day free trial How the trial works

Send us an email and we'll set your workspace up. You won't need a card or a signup form.

Opens your email app. Or write to info@grapph.com. Miloš replies on working days.

Baton's live console: a customer asked for a person, and an operator has taken the chat over from the AI
A customer asks for a person. The chat switches to manual and an operator answers.

Supervision that actually works

Your AI chatbot is capable, but it needs supervision. Baton shows you every conversation and lets you step in before a wrong answer costs you a customer.

Live conversation feed

Every active chat in one view, updated as messages arrive. Know what your bot is doing right now.

One-click human takeover

Step in and reply yourself. The bot stands down and your customer gets your answer in the same conversation.

Alerts on any device

Get notified the moment a conversation needs a person, so you don't have to watch the dashboard.

Team roles and permissions

Bring colleagues in with the access they need, so supervision doesn't depend on one person.

Embeddable chat widget

Put a chat widget in your own colours on your website, connected to the same dashboard.

Works with any AI chatbot

Built with Dify, n8n or another platform, Baton connects to the bot you already run.

Baton's console while the AI is handling a conversation, with a Take over button above the reply box
While the AI answers well it keeps the chat. Taking over is one click.
Baton activity for 30 days: conversations, messages, handover rate, response time and a daily chart
Thirty days of activity: conversations, handovers and how fast the bot answered.

Screens from Baton's public demo workspace and its sample conversations.

From setup to supervision in three steps

Email us

Tell us about your website and chatbot, and we set your workspace up, usually within one working day.

Connect your bot

Connect the AI chatbot you already use. It is a connection, not a rebuild.

Start watching

Every conversation appears live, and you can take over with one click.

Illustration: a chatbot hands a customer conversation over to a person, like a relay baton

How the trial works

Try the whole thing for 14 days, without a credit card or any commitment.

After the trial

Nothing happens automatically and no card is on file. Pro isn't on sale yet, so if you want to keep using Baton, we'll talk about early access.

Ask about early access

Need Baton on your own servers, or customised to your workflow? Team is priced to what you need.

Ask about Team

Questions

Do I have to rebuild my chatbot?

No. Baton connects to the AI chatbot you already run, without rebuilding or migrating it.

What happens when I take over?

The bot steps back and your reply goes to the customer directly. When you're done, the conversation can carry on as before or stay with you.

Can my team all supervise?

Yes. Team roles let colleagues see the conversations they need and take over when needed.

Do I have to sit and watch?

No. Push notifications tell you the moment something needs attention, so you only need to look when it matters.

Can I put this on my website?

Yes. Embed a chat widget in your own colours. It connects to the same dashboard.

How do I get started?

Email us about your website and chatbot. We set your workspace up by hand, usually within one working day, and send you the login.

What happens after the 14-day trial?

Nothing automatic, and no card is on file. If you want to keep using Baton, tell us: Pro isn't on sale yet, so we'll talk about early access, or quote Team if you need something custom.

Can it run on our own servers?

Yes, on the Team plan, together with customisation and integration with your existing tools. The price depends on scope, so tell us what you need.

Is there an app?

Yes, Baton is on Google Play for Android. Everywhere else it runs in the browser.

Get Baton on Google Play (opens in a new tab)

For municipalities and towns

Baton also runs as an AI assistant for municipalities, with office staff able to take over any conversation.

Read more for municipalities

Watch your first live conversation

Email us and we'll set your workspace up, usually within one working day. Then watch your first conversation roll in.

Start your 14-day free trial

Opens your email app. Or write to info@grapph.com. Miloš replies on working days.